Jun 03, 2008 Owners of the Apple iPod classic can find several downloadable manuals and guides for their iPod. You can get the Features Guide here, and all of the manuals for all models here. The iPod Book: Doing Cool Stuff with the iPod and the iTunes Store You’ll discover how to: Set up an iTunes account; Build a playlist of streaming radio stations; Synchronize your iPod with other devices. Jan 02, 2018 It's the Classic 160GB (the best iPod ever). The iPod shows up in the System Report as a USB device. It also shows up on the desktop as a volume. Clearly the Mac recognizes it as an iPod and a working USB device. ITunes refuses to show it in the list of devices. In a chat with Apple support, I was told my iPod is no longer supported.
Ipod Classic Software
I think my question comes down to, 'how can I downgrade to the previous version of iTune?'
Here's the background...
After the bad idea of 'upgrading' to High Sierra, and working through an endless list of problems, I just ran into a new one. iTunes will no longer recognize my iPod. It's the Classic 160GB (the best iPod ever).
The iPod shows up in the System Report as a USB device. It also shows up on the desktop as a volume. Clearly the Mac recognizes it as an iPod and a working USB device.
iTunes refuses to show it in the list of devices.
In a chat with Apple support, I was told my iPod is no longer supported.
Looking in the Console, I found message from iTunes such as these. This seems to confirm that iTunes no longer recognizes or supports the iPod classic.
Jan 1 14:48:05 Sofa iTunesHelper[447]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:440
Jan 1 14:48:05 Sofa iTunes[1928]: tid:353b - Mux ID not found in mapping dictionary
Jan 1 14:48:05 Sofa iTunesHelper[447]: tid:6a5b - Mux ID not found in mapping dictionary
Jan 1 14:48:05 Sofa iTunes[1928]: tid:353b - Can't handle disconnect with invalid ecid
Jan 1 14:48:05 Sofa iTunesHelper[447]: tid:6a5b - Can't handle disconnect with invalid ecid
Jan 1 14:48:11 Sofa iTunes[1928]: got ConnectionInvalid message
Ipod Classic Instruction Manual Download
Jan 1 14:49:09 Sofa iTunes[1928]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:445
Jan 1 14:49:09 Sofa iTunesHelper[447]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:445
Jan 1 14:49:09 Sofa iTunes[1928]: tid:1480b - unable to query device capabilities
Jan 1 14:49:09 Sofa iTunesHelper[447]: tid:6a5b - unable to query device capabilities
Jan 1 14:49:29 Sofa com.apple.xpc.launchd[1] (com.apple.iTunesHelper.3288[447]): Service exited with abnormal code: 1
Jan 1 14:51:56 Sofa com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.pid.quicklookd.408): Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app
Jan 1 14:52:03 Sofa iTunesHelper[482]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:1
Jan 1 14:52:03 Sofa iTunesHelper[482]: tid:1803 - unable to query device capabilities
iPod classic, macOS High Sierra (10.13.2)
Posted on
Hello Stephan,
I suggest taking a look at this article named iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch found here http://support.apple.com/kb/TS3219.
- Install any available software updates for your computer.
- For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
- For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
- Update iTunes to the latest version.
- For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
- For Windows: Use Apple Software Update, or download iTunes from the Apple website.
- Test with automatic syncing disabled.
- For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to 'Prevent iPods, iPhones and iPads from syncing automatically.' Click OK.
- For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to 'Prevent iPods, iPhones and iPads from syncing automatically.' Click OK.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article). - Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
- If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
- Test with iTunes plug-ins removed.
- Quit iTunes.
- Navigate to the following folder, based on your operating system:
Windows XP:C:Documents and Settings[username]Application DataApple ComputeriTunesiTunes Plug-ins
Windows Vista or Windows 7:C:Users[username]App DataRoamingApple ComputeriTunesiTunes Plug-ins
Mac OS X:- ~/Library/iTunes/iTunes Plug-ins (The '~' represents your Home folder)
- /Library/iTunes/iTunes Plug-ins
- ~/Library/iTunes/iTunes Plug-ins (The '~' represents your Home folder)
- If any files are in this folder, move them to the Desktop temporarily.
- Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
There are a couple more troubleshooting steps at the bottom.
Take care,
Sterling
Ipod Classic Software Download
Jul 6, 2013 7:46 AM